reset root password in vRA 7.x Appliance

Below are the steps to reset vRA appliance root password.

  1. Connect to vSphere Client and open the vRA/vRB virtual machine console.
  2. Go to VM > Power > Restart Guest to restart the appliance.
  3. Wait for the virtual machine to reboot.
  4. Press e when you see the Grub Menu appearing on the screen.

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  5. Press e again. The output will be similar to:

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  6. Once ‘e’ is pressed by selecting kernel /boot/vmlinuz…. ,Go down until you see a line beginning with linux /vmlinuz. or at the end of line
  7. At the end of this line, add the command:

    init=/bin/sh

    You should see an output similar to: then press enter , it will take back to kernel screen

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  8. Press ” F10″ to reboot. After the reboot, you will see the following prompt:Note: sometimes F10  is not working, select kernel – press ‘b’

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  9. Type the command passwd to reset the root password.
    • On some appliance you will get this kind of error due to the file system mounted in read only.

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    • In such case, type the command mount / -o remount,rw and try again:

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After a reboot, you should be able to access the VAMI interface with the new password you just set.

 

Based on Article : https://kb.vmware.com/s/article/2150647

Siva Sankar

Siva Sankar works as Solution Architect in Abu Dhabi with primary focus on SDDC, Automation,Network Virtualization, Digital Workspace, VDI, HCI and Virtualization products from VMWare, Citrix and Microsoft.

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